FAQ

It's simple. Send us a message about the piece and ask whatever you'd like. We'll send any photos, video or details you need. Once we agree on the details and the watch is paid in full, we issue your invoice. You can pick it up in person by appointment or have it shipped to you, fully insured.

Wire transfer, Zelle, credit card and crypto. Card payments carry a 4% processing fee.

Yes, with a 10% deposit.

If we can't source the watch you asked for, your deposit comes back in full. Once we've found and bought the watch for you, the deposit is non-refundable, because the piece was bought on your word.

Yes, full trades and part trades. Tell us what you're wearing now and what you have in mind, and we'll work out the numbers with you.

Every watch is checked by a certified watchmaker before it changes hands. We check the serial number against the stolen watch database, and the movement is inspected, timed and pressure tested. If a watch needs service or a polish, it's done before it goes out.

Not always, and on purpose. Many collectors prefer a case that's never been polished, with its original lines intact, so some pieces stay that way. If you'd rather have yours polished, just ask.

New / unworn

Never worn. Stickers and protective film usually still on.

Excellent

Very light signs of wear that you'd have to look for. Nothing visible at arm's length.

Very good

Light wear from careful use, such as fine hairlines on the case or bracelet. Crystal and dial are clean.

Good

Wear consistent with regular use: scratches on the case or bracelet, possibly small marks. Everything works as it should.

Fair

Heavier wear or a cosmetic flaw that's clearly noted in the listing.

Whatever the grade, the photos show the exact watch you're buying.

Yes. Every watch comes with a one-year warranty on the movement, covering any movement or complication issue. It doesn't cover damage from drops, mishandling, intentional damage or negligence.

FedEx or UPS overnight, fully insured, with a signature required on delivery.

Within 24 hours of your payment clearing.

Yes. We ship anywhere in the US fully insured, and we ship internationally too.

Send us photos and details of your watch, and we'll come back with an offer. If you accept, we send you a fully insured shipping label. Once the watch arrives and checks out, we send the wire.

Usually within 24 hours of the watch passing inspection.

Yes. Terms depend on the piece, so the best way to start is to reach out directly and we'll walk you through the options.

Once we receive your watch and inspect it, you get an estimate. Nothing starts until you approve it. Turnaround depends on the work involved, and we'll tell you before we begin.